Terms & Conditions Overview
As a full-service day spa, our Terms and Conditions are designed to outline the expectations for visitors using our website and the relationship between clients and our spa. These terms help ensure clarity, mutual protection, and a smooth, enjoyable experience for everyone. Our Terms cover the following key areas:
Eligibility to Book – Who can book our services, and any requirements are needed.
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Service Terms – Detailed information about the services we offer
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Appointment Policy – Our right to change, modify, or cancel appointments
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Service Guarantees & Responsibilities – What we guarantee and what clients are responsible for
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Intellectual Property – Ownership of all content, including images, logos, and branding
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Right to Refuse Service – Circumstances where service may be declined
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Indemnification Clause – Client agreement to hold the spa harmless in certain situations
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Limitation of Liability – Limitations on what we are legally liable for
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Terms Modifications – Our right to update or change the Terms at any time
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Governing Law & Dispute Resolution – The legal framework under which disputes are handled
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Contact Information – How to reach us for questions or concerns. For complete details on how to book services and review our full Terms of Service, please visit our Support Page
Disclaimer: The information provided is for general understanding only and does not constitute legal advice. We recommend consulting with a qualified legal professional to ensure our Terms and Conditions meet all applicable legal requirements.
Privacy Policy
At JL Aesthetics, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you book our services or interact with our website.
Information We Collect
When you book an appointment or communicate with us, we may collect personal information such as:
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Full name
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Contact details (email, phone number)
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Payment information (processed securely through a third-party system)
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Appointment history
How We Use Your Information
Your information is used solely to:
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Schedule and manage appointments
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Communicate updates or confirmations
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Process secure payments
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Improve your overall experience with our services
Data Protection
We take the privacy of your data seriously. All sensitive information, including payment details, is encrypted and processed through secure, reputable third-party payment systems. We do not store full credit/debit card numbers on our servers.
Booking Confidentiality
All booking details are kept confidential and are only accessible to authorized team members who require the information to fulfill your appointment.
Sharing Information
We will never sell, rent, or share your personal information with third parties for marketing purposes. Information may only be disclosed if required by law or with your direct consent.
Your Rights
You have the right to access, update, or request the deletion of your personal information at any time by contacting us directly.
Contact Us
If you have any questions regarding this policy or how your information is handled, please reach out via support@jluxespa.com